Support

We answer every message. Email support@identro.app and you'll hear back within one business day.

Quick answers

• My card page says it's paused. Your trial or subscription has lapsed. Open the app and resubscribe from Settings to bring your cards back.
• Cancel or manage the subscription:iPhone Settings → your name → Subscriptions → Identro, or the "Manage in App Store" button in the app's Settings.
• Restore on a new phone: sign in with the same Apple ID, then Settings → Restore purchases.
• Set up the living address book: app Settings → Living address book → Turn on live sync, then add the CardDAV account shown there in iPhone Settings → Apps → Contacts.
• Delete your account: app Settings → Delete account. This is permanent and removes all cards and contacts.

Something broken?

Include your card link (identro.app/c/…), what you expected, and what happened instead. Screenshots help. We fix fast.